Shipping policy

SHIPPING POLICY

Thank you for choosing Suxes Lux Thread  Every order represents someone committed to becoming more than they were yesterday, and we take that responsibility seriously.

Please review our shipping policy below.

PROCESSING TIMES

All orders are processed within 1–3 business days after payment has been successfully confirmed.

During collection launches, restocks, promotions, or periods of high demand, processing times may be slightly extended. If this occurs, customers will be notified accordingly.

SHIPPING WITHIN NIGERIA

Estimated delivery time: 2–7 business days depending on your location.

Shipping rates are calculated at checkout.

Free shipping may be available during special promotions or for qualifying orders.

INTERNATIONAL SHIPPING

We ship worldwide. 
Estimated delivery time: 5–15 business days depending on the destination country, customs processing, and courier operations.

 

International shipping rates are calculated at checkout.

Please note that customs duties, taxes, and import fees imposed by your country are the responsibility of the customer.

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 24–48 hours to appear after shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping details at checkout.

 

Suxes Lux Thread is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect addresses provided by the customer.

DELAYS

While we work hard to ensure timely delivery, shipping delays caused by weather conditions, customs clearance, courier disruptions, public holidays, or other circumstances beyond our control may occur.

LOST OR STOLEN PACKAGES

Once a package has been handed over to the shipping carrier, responsibility for delivery lies with the carrier.

If your package is lost in transit, please contact us and we will do our best to assist with the investigation process.

CONTACT

If you have any questions regarding your order or shipping, please contact us through our website or official support email.

Thank you for supporting Suxes Lux Thread.

Stay Forever Relentless.